Shipping & Delivery Policy

Last Updated: March 23, 2025

At www.pmtsince1944.com, we are committed to delivering your orders safely, efficiently, and on time.
This Shipping & Delivery Policy outlines the timelines, methods, and conditions for order dispatch and delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Processing time may vary during peak seasons or due to unexpected delays.

2. Delivery Timeline

Our standard delivery timeline within India is:

  • 3–7 working days for major cities

  • 5–10 working days for other locations

  • Remote or interior regions may take slightly longer

These timelines are estimates and depend on courier partners and regional conditions.

3. Shipping Charges

  • Shipping fees (if applicable) will be displayed at checkout.

  • Occasionally, we may offer free shipping promotions.

4. Order Tracking

Once your order is dispatched:

  • You will receive a tracking link via SMS/email

  • You can check the real-time delivery status on the courier partner’s website

If you do not receive tracking details within 48 hours of dispatch, contact support@pmtsince1944.com.

5. Delivery Attempts

  • Couriers typically make 2–3 delivery attempts.

  • If the order is undeliverable due to incorrect address or unavailability of the recipient, the package may be returned to us.

Re-delivery charges may apply in such cases.

6. Delayed Delivery

Delivery may be delayed due to:

  • Weather conditions

  • Logistic issues

  • Festivals or public holidays

  • Incorrect delivery information

  • Unforeseen courier partner delays

We will not be liable for delays beyond our control, but we will assist you in tracking and resolving the issue.

7. Damaged, Missing, or Tampered Packages

If you receive:

  • A damaged package

  • A tampered box

  • Missing items

Please report it within 48 hours with:

  • Photos or videos

  • Order ID

  • Description of the issue

We will take action according to our Refund Policy.

8. Shipping Restrictions

Currently, we ship within India only.
International shipping may be added later.

9. Incorrect Address / Failed Delivery

Orders returned due to:

  • Wrong address

  • Incomplete address

  • Recipient unavailable

  • Refusal to accept the package

…may incur additional re-shipping charges.

10. Contact Information

For shipping and delivery-related queries:

Email: support@pmtsince1944.com
Address:
71/5127, Chalai,
Thiruvananthapuram,
Kerala – 695036, India

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