1. Information We Collect

We may collect the following types of personal data:

• Personal Details: Name, address, phone number, email.
• Order & Billing Information: Shipping details, payment method, transaction details.
• Device & Technical Data: IP address, browser type, operating system, location data (approximate).
• Website Usage Data: Pages visited, time spent, clicks, cart activity.
• Communication Data: Emails, WhatsApp messages, support inquiries.

2. How We Use Your Information

We use your information to provide and improve our services:

• To process orders and deliver products
• To contact you regarding deliveries, issues or updates
• To improve our website performance and customer experience
• To send order confirmations, invoices, and essential notifications
• To offer customer support and resolve disputes
• To secure our website and prevent fraud

3. Sharing & Disclosure of Information

We do not sell or trade your personal information. We only share data when necessary:

• Delivery Partners: To ship your order safely.
• Payment Gateways: Razorpay/UPI/Card processors to complete payments.
• Legal Requirements: If required by law or court order.
• Technical Service Providers: Hosting, analytics, and website security tools.

All third-party partners follow strict data protection practices.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve website performance
• Store your preferences
• Enable shopping cart functionality
• Analyze site traffic using tools like Google Analytics

You may disable cookies in your browser settings, but certain features may not work properly.

5. Data Protection & Security

We use industry-standard security measures to protect your information, including:

• Encrypted payment processing
• Secure server hosting
• Access controls for sensitive data
• Regular monitoring for vulnerabilities

Although we take strong precautions, no online system is 100% secure. We encourage customers to keep their login information confidential.

6. Your Rights

Depending on your region’s privacy laws, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data (where applicable)
• Restriction of data processing
• Opt-out from marketing communications

To exercise your rights, email us at info@pmtsince1944.com.

7. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you believe a child has provided personal information, contact us immediately to remove the data.

8. International Customers

For international shipping orders, data may be processed outside your country to complete payment, shipping and verification. By using our service, you consent to this transfer.

9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

Email: info@pmtsince1944.com
Phone: +91 98955 96464 | +91 98955 94094 | +91 80897 98444
Stores: Chalai • Kesavadasapuram • Edapally (Kochi)
Website: pmtsince1944.com
Effective Date: Nov 15, 2025